Career Openings

The Opportunity

Reporting to the Manager, Member Services, this position is responsible for being the primary point of contact by phone and email at SVCU. Specifically, the successful candidate will be responsible for ensuring a successful member experience and exhibiting strong problem-solving skills. In addition, this position will be responsible for responding to inquiries regarding basic SVCU products & services, identifying additional needs, and directing members to appropriate areas of the branch for further assistance. The role will also be responsible for setting up appointments and serving as back-up to Member Services Reception as required.

The Person

The ideal candidate will have experience in a similar role, although applicants with a combination of other education and work experience will be considered. The successful candidate will be prepared to enroll in Credit Union specific correspondence courses to excel in this position and create capabilities for advancement within our organization. A self-motivated, proactive individual, you are highly organized and have an exceptional track record in teamwork. You are described as having strong problem-solving, interpersonal, and communication skills, and are proficient in Microsoft Office.

Build a Rewarding Career at Swan Valley Credit Union

At Swan Valley Credit Union, we offer the opportunity for career development in a friendly and engaging work environment. We also offer:

• Competitive salary and compensation structure
• Comprehensive group benefits
• Employer-matched pension plan
• Employer-paid professional development

If you thrive in a fast-paced team environment and take pride in making a difference, we want to hear from you!

This posting will remain open until filled. Interested candidates can submit a resume and cover letter to:

Deana Williamson, Manager, Member Services - Swan Valley Credit Union, Phone: 204.734.6848 - E-mail: deana.williamson@svcu.mb.ca

Swan Valley Credit Union wishes to thank all applicants for their interest; however, only short-listed candidates will be contacted. All advancing candidates are subject to bonding approval.