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How to...
First Time Login...
Your first steps:
1. You will need your 16 or 19 digit member card number, enter the number in the field indicated
2. Confirm your identity by entering one piece of personal information and either the email or cell # you updated with SVCU.
3. Your cell # or email will be used to send One Time Passcode(OTPs) for security purposes
Setting up your User Profile:
1. Create User Name. PLEASE NOTE: User Names cannot be changed once created. Accurately record your User Name for future reference.
2. Create New Password. Strong PACs must include:
Minimum of 10 Characters
Minimum of 1 Upper Case Letter
Minimum of 1 Lower Case Letter
Minimum of 1 Number
Special Characters Allowed: @ # $ - !
No Spaces
3. Read and accept the terms and conditions
Small Business...
Our platform offers many great features for small businesses, non-profit & community organizations that require multiple signing authorities.
- Each registered signer with digital banking access can create a unique user name and password
- Any online banking signer can initiate a transaction (eg. bill payment, transfers, e-transfer). This transaction will be queued up as pending*.
- Any other signer can log onto internet banking and authorize the pending* transactions
- Alerts can be set up to notify signers that transactions are pending
- Members can create logons for Delegates**. Delegates are users who have read access or can initiate transactions eg. Bookkeeper /Accountant /Manager.
- A transaction initiated by a delegate** will need two signers for approval before the transaction will process.
- Manage delegates** with ease by making instant changes to their passwords, access and details.
- Add an unlimited number of delegates** to help you manage your account
- Consolidate multiple profiles under one log-in. Toggle between profiles via drop down menu
*Pending transactions expire after 7 days
**Delegates have access to digital banking and can create transactions based on the
permissions given by the account holder(s). Delegate transactions require signer
approval.
permissions given by the account holder(s). Delegate transactions require signer
approval.